The owners shall not be under any obligation to issue reminders for such balances due. Non-payment of such balance in such a manner shall entitle the owners or agents to treat the reservation as cancelled by the Customer.

Cancellation and Forfeiture: If the Customer cancels a reservation of the property for the period, the deposit paid shall be forfeit in any event. The Owner will attempt to re-let the property for the period but no guarantee can be or is given as to the result. If the property is not re-let for the period the full cost of the holiday specified in the booking form shall be due and payable by the Customer including any balance unpaid by the Customer at the date of cancellation. If the property is re-let for the period the Customer shall be liable to pay the deposit and the costs and expenses of the Owners in re-letting; any sum paid by the Customer to the Owner in excess of such deposit costs and expenses shall be refundable to the Customer without interest.

During the period the Customer shall not allow the property to be occupied by more persons (and where appropriate, animals) than the maximum specified for the property on the booking form. The Owners shall have the right to enter the property at all reasonable times during the day (save in the case of emergency) for the purposes of inspection and repair of the property and its equipment, fittings and contents. The Customer shall occupy the property for holiday purposes and no other. 

Security/Breakages Deposit : The refundable breakages deposit is payable against damages, breakages, additional cleaning, loss of keys, etc. The amount of £250 has been set to reflect the type and value of the property rented. This is then returned to you after we have checked the property. 

Customer obligations :

To pay for any losses or damage to the property, however caused, (reasonable wear and tear excluded), unless the cost of making good such loss or damage can be recovered under any Householders insurance policy maintained by the Owner.

To keep the property and all the furniture, fittings and effects, in or on the property, in the same state of repair and condition as at the commencement of the period, and to leave the property in the same state of cleanliness and general order in which it was found. The Owner will be entitled to make an additional charge to the Customer if extra cleaning is made necessary as a result of the property being left in a dirty condition upon the Customer’s departure.

Not to smoke cigarettes, cigars, pipes or any other combustible substance upon the premises, or to allow any person to do the same.

Departure : The property shall be vacated by 10.00am on the last day of the period. The Customer shall be liable for any loss, claim, cost or expense arising from any failure on the part of the Customer to vacate the property in accordance with this condition. 

Discrepancies : Whilst the Owners take all reasonable steps to ensure the accuracy of the brochure and illustrated material produced in relation to the property, its facilities and surroundings. No liability for errors or omissions is accepted. Distances and dimensions are approximate. Facilities may alter or be withdrawn. No liability shall attach to the Owners for the consequences of the acts or omissions of persons or events outside their influences or control. In the event of any discrepancies between these booking conditions and the contents of the brochure, these booking conditions shall prevail. To enable any complaint to be instigated and any action considered complaints must be taken up with the Owners immediately. If the Customer vacates the property prematurely as a result of any alleged dissatisfaction, or makes any claim upon return home from the property, and has not followed this procedure, then no liability for any subsequent claim will be accepted or correspondence entered into. All complaints made during the period must be made in writing to the Owners within 7 days of the last day of the period. 

Alterations : A customer wishing to alter a booking after the contract is formed shall forfeit the deposit paid on booking and any alteration shall be treated as a new booking and contract. If the stated number or size of pets is exceeded, the Owners are entitled to refuse entry and this will be treated as a cancellation by the Customer. 

Holiday and Personal Insurances :   We strongly advise that you take out holiday insurance to cover any eventualities that may result in you having to cancel your holiday. We strongly suggest that you take out your own holiday insurance to cover any losses, accidents, damage, injury, expense or inconvenience whether to person or property, which may arise out of or in connection with the period. 

Jurisdiction : These terms and conditions shall be read and construed in accordance with the law of England and Wales and the parties hereby submit to such jurisdiction